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Tier 2 Supplier of glass encapsulation windshields – $8 million in sales |
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Client was a service parts supplier that developed and launched a production line that was under capacity. Excessive overtime and missed shipments caused tension between client and their customers. After lean techniques were implemented by the Chandler-Wiles and MAP Business Solutions team: all overtime at work cell was eliminated within (3) months; all missed shipments to customer were eliminated; employee morale was significantly improved; and quality defects were decreased to less than (50) ppm.
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