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| Tier 1 Supplier of Glass Components – $1.1 billion in corporate sales |
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Client had customer quality issues from a sunroof production work cell. Customer was threatening 3rd party containment. Providing senior quality engineer services along with the Chandler-Wiles Group, MAP Business Solutions was able to eliminate CS1 and CS2 containment within (3) months by: • establishing a data-driven quality inspection team that improved customer satisfaction by drastically decreasing amount of defective product received by client's customer. • establishing a robust data-driven visual management system that provided quick information which improved team reaction time to quality issues. • providing root cause analysis for client that eliminated top (3) quality issues from work cell. |