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Tier 1 Automotive Supplier of Interior Systems - $400 million in sales |
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Client was understaffed in program management. Client had low customer satisfaction ratings due to missed deadlines. For this engagement, MAP Business Solutions provided experienced program management support that implemented an internal department accountability system and an improved supply chain management system. This resulted in (0) missed deadlines during the entire program launch cycle; maintained targeted program profitability; improved communication between engineering, manufacturing, quality and sales departments; and improved customer satisfaction ratings with an on-time PPAP submission and approval.
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